Terms of service
Terms of Service
Last Updated: September 29, 2026
Welcome to NidHani Collections. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to these Terms of Service.
1. About Our Store
NidHani Collections operates an online retail store offering products including fashion, accessories, home décor, kitchen products, and other selected items.
Throughout these Terms, the words "we," "us," and "our" refer to NidHani Collections. The terms "you" and "your" refer to the customer or website visitor.
2. Use of Our Website
By using our website, you agree that:
- You will provide accurate and complete information when placing an order.
- You will use the website only for lawful purposes.
- You will not attempt to interfere with the operation or security of our website.
- You will not use our website to engage in fraudulent, abusive, or unauthorized activities.
- You are responsible for maintaining the confidentiality of any account information you use to access our store.
We reserve the right to refuse service or restrict access to our website where reasonably necessary.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.
However, colors and appearance may vary depending on your device or screen settings.
We reserve the right to:
- Correct errors or inaccuracies
- Update product information
- Change product prices
- Limit product quantities
- Discontinue products
- Modify or cancel an order where necessary
Product availability may change without notice.
4. Prices and Payments
All product prices displayed on our website are subject to change without notice.
Applicable shipping charges, taxes, duties, or other fees may apply depending on the customer's location and the order.
Payment must be successfully completed through an available payment method before an order can be processed, unless a Cash on Delivery option is offered for your location.
We reserve the right to refuse or cancel transactions where fraud, unauthorized activity, pricing errors, or other legitimate concerns are suspected.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or shipped.
We reserve the right to cancel or refuse an order for reasons including:
- Product availability
- Incorrect pricing or product information
- Shipping restrictions
- Suspected fraudulent activity
- Incorrect customer information
- Other legitimate business or operational reasons
If we cancel an order that has already been paid for, we will provide an applicable refund through the relevant payment method.
6. Shipping and Delivery
We aim to process and ship orders within the estimated time displayed on our website.
Delivery times may vary depending on:
- Customer location
- Shipping provider
- Product availability
- Customs procedures
- Weather or other circumstances beyond our reasonable control
Once an order has been handed over to the shipping provider, delivery may be affected by circumstances outside our control.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
7. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are subject to our Refund Policy.
Before placing an order, customers should review our Refund Policy for information about eligibility, return periods, product conditions, and applicable procedures.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
8. Intellectual Property
All content on our website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Text
- Website design
- Product descriptions
is owned by or licensed to NidHani Collections unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.
9. Third-Party Services
Our store may use third-party services such as payment processors, shipping companies, analytics providers, advertising platforms, and Shopify applications.
These third-party services may have their own terms and privacy policies.
We are not responsible for the policies, availability, or actions of third-party services except where applicable law provides otherwise.
10. Promotions and Discounts
From time to time, NidHani Collections may offer promotional discounts, coupon codes, special offers, or other promotions.
Promotions may have specific terms, eligibility requirements, expiration dates, or product restrictions.
We reserve the right to modify or cancel a promotion where permitted by applicable law.
11. Prohibited Activities
You agree not to use our website to:
- Commit fraud or other unlawful activities
- Attempt to gain unauthorized access to our systems
- Introduce malicious software or harmful code
- Collect information about other users without authorization
- Misuse promotional offers
- Interfere with website functionality or security
- Use our content without permission
12. Disclaimer
Our website and products are provided subject to applicable law and on the basis described in these Terms.
We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
We make reasonable efforts to provide accurate information but cannot guarantee that every website description, image, price, or other information will always be free from errors.
13. Limitation of Liability
To the maximum extent permitted by applicable law, NidHani Collections will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after changes are posted means that you acknowledge the updated Terms, subject to applicable law.
15. Governing Law
These Terms of Service are governed by the applicable laws of Pakistan, unless mandatory consumer-protection or other applicable laws provide otherwise.
Any disputes will be handled in accordance with applicable law and the jurisdiction of the appropriate courts or authorities.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
NidHani Collections
Email: nidhanicollections@gmail.com